Still have questions?
Questions
and answers
Why not App for iPhone / Android?
The answer is simple. All smartphones have two serious problems: time of battery life and content delivery. The GPS module is quite "greedy" device. When navigation is switched on the most of modern smartphones work no more then 2-3 hours maximum. Our device works more than 8 hours (!) without additional charge. Besides of that, today our device has several gigabytes of audio-data. The data delivery especially without permanent connection to the network -- this is the second bottleneck that makes smartphones inappropriate.
As a consequence we just like the idea of a tiny and simple device, which is not disturbing the listener during the walk. Also we wouldn't limit ourselves with quality and volume of audio-content :)
My plans have changed. Can I cancel my booking?
If you have at least one day before your booking date you can still cancel your booking, but on returning the payment we will withhold the booking fee charged by our merchant. Otherwise we are unable to cancel your booking. You can also amend the booking period by getting in touch with our advisers.
Does the Electronic Tour Guide have a screen?
No – and why would it need one? We like the idea of travelling without a route and directions and this is what makes our project stand out. Rambling through the streets with your Electronic Tour Guide, you will immerse yourself in the city’s authentic atmosphere and experience it as if you have lived there. From time to time, the Electronic Guide will offer you some destinations to visit, but you will always have the freedom to say «No» and walk wherever you feel like. The audio program covers the most exciting districts of the city and tells you about the most interesting sights in each of them.
And what happens if I get lost? I see that the Guide doesn't have a screen, so I won't be able to see my location on the map.
From time to time, the device will offer you directions to continue your tour, which will probably include places you recognize. But even more importantly, the guide has a simple built-in navigation system that will memorize up to four «favourite locations» (such as, for example, your hotel and The Old Town Square) and it will help you get there at your request. Oh, and there is actually a basic map in the leaflet that you will receive with the guide :)
Can I use my own headphones with the Electronic Tour Guide?
Easy! The Guide is equipped with the most common headphone plug, Jack 3.5 mm. You will be impressed with the sound quality.
We are a couple (a group of friends). Can we rent a single device and use it for everyone? Are there discounts on multiple rentals?
Yes, you can rent a single device with a special splitter and an extra pair of headphones for free. Another idea is to connect the Tour Guide to portable loud speaker – why not? However, please note that the Electronic Tour Guide is mainly intended for personal use (or, at most, as a couple) and may not fit to the idea of a group ramble. We recommend that for your comfort you rent two or more devices if visiting as a group.
Do you have any discounts for several days booking?
Yep. The price is reduced by 50% from the second day of booking.
I would like to be your partner (I want to use your device to create an Electronic Guide to my city. I want to use your device for my project which isn't a tour guide.)
Don’t hesitate to get in touch and tell us about your idea! We will do our best to offer you co-operation on mutually beneficial terms and help you adapt the device for your purpose.